Job Satisfaction among the nursing personnel working in Clinical and Educational Sector at selected health care and Educational Institutions in Hubli and Dharwad City, Karnataka

 

Sanjay Peerapur*

*Principal / HOD of Medical Surgical Nursing, KLES Institute of Nursing Sciences, Hubli

 

ABSTRACT:

Background: Job satisfaction in workers is a vital parameter that influences productivity as well as quality of work. This complex phenomenon is an attitude towards one’s job that has an impact not only on motivation, but also a career, health and relation with coworker. The aim of the present study was to assess the level of job satisfaction among the nursing personnel working in clinical and educational sector at selected health care and educational institutions in Hubli and Dharwad city, Karnataka. Objectives: 1. To assess the level of job satisfaction among nursing personnel working in clinical sector at selected healthcare institutions. 2. To assess the level of job satisfaction among nursing personnel working in educational institutions.  3. To compare the level of job satisfaction among the nursing personnel working in clinical sector and educational institutions. 4. To find out an association between the level of job satisfaction among the nursing personnel working in clinical sector and educational institutions with their selected demographic variables. Methodology: Descriptive survey design was used to assess the level of job satisfaction among the nursing personnel working in clinical sector and educational institutions. The 100 samples were selected with 50 samples each from healthcare and educational institutions by using non-probabilty; convenient sampling technique. The tool used was modified Minnesota Job Satisfaction scale. Results: the results revealed that 23 (46%) of nursing personnel working in healthcare institutions are satisfied with their overall job whereas 28 (56%) are satisfied with their overall job in educational institutions and there was no significant statistical difference found between the level of job satisfaction among two groups. The computed chi-square test revealed that there is no significant statistical association between level of job satisfaction among the nursing personnel working in clinical sector and educational institutions with their selected demographic variables. Conclusion: The area of satisfaction was found high with area of relationship with superior and high dissatisfaction was found with social security scheme.

 

 

 

 

 

 

INTRODUCTION:

Health is a multidimensional concept and when health of an individual is detoriating, one could assume that the individual is not exerting enough efforts to behave in such a way that his/her health could be maintained, restored or improved. So it plays vital role for multidisciplinary team that includes health professionals i.e. doctors, nurses, social workers, various technicians, care partners, aides and family members.¹ The Nurses play a pivotal role in patient care and is in frequent contact with patients regardless of specialty or work setting, perform basic duties that includes treating patients, educating patients and public about various medical conditions, providing advice & emotional support to the family members. ²

 

Job satisfaction in nurses should be a great concern to any health organization. Job satisfaction is “an individual’s reaction to the job experience.” There are various components that are considered to be the vital to job satisfaction. These components include the following: Incentives and Pay Systems (Salary), Opportunity for advancements, workload and stress level, respect from coworkers, relationship with supervisors and financial rewards etc.³

 

·         Incentives and Pay Systems:

An incentive, money is one of the few that we can quantify and measure. Due to the social influences, money can often have a powerful effect on job satisfaction regardless of how important motivator money is to that person.⁴

 

·         Working Conditions:

Because employee spend so much of time in their work environment each week, its important for companies to try to optimize working conditions. Such things as providing spaciaous work areas rather than cramped ones, adequate lighting and comfortable work stations contribute to favorable work conditions.⁴

 

·         Opportunity for Advancement:

Employees are satisfied with their current job if they see a path available to move up the ranks in the company and be given more responsibity and along with it higher compensation^.5

 

·         Workload and stress level:

dealing with a workload that is far too heavy and deadline that are impossible to reach can cause job satisfaction to erode for even the most dedicated employee.

 

·         Respect from Co-workers:

Employees seek to be treated with respect by those they work with. A hostile work environment – with rude or unpleasant coworkers is one that usually has lower job satisfaction.

 

·         Relationship with Supervisor:

Effective manager know their employees need recognition and praise for their efforts and accomplishments.

The ANA’s National Database of Nursing Quality Indicators Reports that the nurses highest level of satisfaction with regard to interactions with other RNs (67%), their professional status (65%), and career development opportunities (61%), and moderate levels of satisfaction with all other job aspects of their jobs.

 

STATEMENT OF THE PROBLEM:

“A study to assess the level of job satisfaction among the nursing personnel working in clinical and educational sector at selected health care and educational institutions in Hubli and Dharwad city, Karnataka.”

 

OBJECTIVES:

1.       To assess the level of job satisfaction among nursing personnel working in clinical sector at selected healthcare institutions.

2.       To assess the level of job satisfaction among nursing personnel working in educational institutions. 

3.       To compare the level of job satisfaction among the nursing personnel working in clinical sector and educational institutions.

4.       To find out an association between the level of job satisfaction among the nursing personnel working in clinical sector and educational institutions with their selected demographic variables.

 

MATERIALS AND METHODS:

Research Approach: Descriptive Approach

Research Design: Non Experimental Descriptive Survey Design.

Setting: Selected health care and Educational Institutions in Hubli & Dharwad city.

Population: Nursing personnel working at healthcare and educational institutions.

Sample:  Nursing personnel working at selected Healthcare and Educational Institutions of Hubli Dharwad.

Sample size: 100 i.e., Healthcare Institutions – 50 and Educational Institutions - 50

Sampling Technique:  Non-Probability; Convenient Sampling Technique.

 

Tools: Stuctured Job Satisfaction Scale

Section I: Sociodemographic variables

Section II: Modified Minnesota Job Satisfaction Scale

 

RESULTS:

Section I: Level of Job satisfaction among nursing Personnel working in selected healthcare and educational institutions.

 

Table No. 1: Classification of Samples according to their level of job satisfaction in healthcare institutions and educational institutions                                                n=100

S. No	Area of Satisfaction	Healthcare Institutions						Educational Institutions
		Satisfied		Moderately Satisfied		Dissatisfied		Satisfied		Moderately Satisfied		Dissatisfied
		f	%	f	%	f	%	f	%	f	%	f	%
1.	Work Load	34	68	14	28	02	04	38	76	10	20	02	04
2.	Pay Scale & Promotion Policy	12	24	16	32	22	44	48	96	02	04	00	00
3.	Relationship with Collegues	32	64	15	30	03	06	39	78	11	22	00	00
4.	Relationship with Superior	40	80	09	18	01	02	31	62	19	38	00	00
5.	Social Security Scheme	06	12	18	36	26	52	12	24	23	46	15	30
6.	Working Condition	18	36	30	60	02	04	27	54	22	44	01	02
7.	Personal Factors	32	64	17	34	01	02	35	70	15	30	00	00
8.	Overall	23	46	27	54	00	00	28	56	21	42	01	02

 

Table no. 1 reveals that the level of job satisfaction of the samples working in healthcare and educational institutions in the following areas

·         With regard to workload 34 (68%) were satisfied, 14 (28%) were moderately satisfied and 02(04%) were dissatisfied in healthcare institutions whereas 38 (76%) were satisfied, 10 (20%) were moderately satisfied and 02(04%) were dissatisfied in educational institutions.

·         With regard to Pay Scale & Promotion Policy 12 (24%) were satisfied, 16 (32%) were moderately satisfied and 22(44%) were dissatisfied in healthcare institutions whereas 48 (96%) were satisfied, 02 (04%) were moderately satisfied and nobody was dissatisfied in educational institutions.

·         With regard to Relationship with Collegues 32 (64%) were satisfied, 15 (30%) were moderately satisfied and 03(06%) were dissatisfied in healthcare institutions whereas 39 (78%) were satisfied, 11 (22%) were moderately satisfied and nobody was dissatisfied in educational institutions.

·         With regard to Relationship with Superior 40 (80%) were satisfied, 09 (18%) were moderately satisfied and 01(02%) were dissatisfied in healthcare institutions whereas 31 (62%) were satisfied, 19 (38%) were moderately satisfied and nobody was dissatisfied in educational institutions.

·         With regard to Social Security Scheme 06 (12%) were satisfied, 18 (36%) were moderately satisfied and 26(52%) were dissatisfied in healthcare institutions whereas 12 (24%) were satisfied, 23 (46%) were moderately satisfied and 15(30%) were dissatisfied in educational institutions.

·         With regard to Working condition 18 (36%) were satisfied, 30 (60%) were moderately satisfied and 02(04%) were dissatisfied in healthcare institutions whereas 27 (54%) were satisfied, 22 (44%) were moderately satisfied and 01(02%) were dissatisfied in educational institutions.

 

·         With regard to Personal Factors 32 (64%) were satisfied, 17(34%) were moderately satisfied and 01(02%) were dissatisfied in healthcare institutions whereas 35(70%) were satisfied, 15 (30%) were moderately satisfied and nobody was dissatisfied in educational institutions.

·         With regard to Overall with job 23 (46%) were satisfied, 27(54%) were moderately satisfied and nobody were dissatisfied in healthcare institutions whereas 28(56%) were satisfied, 21 (42%) were moderately satisfied and 01(02%) were dissatisfied in educational institutions.

 

 

Graph 1: Conical diagram showing percentage distribution of nursing personnel working healthcare and educational institutions according to their level of overall job satisfaction.

 

Section II: Comparing the level of Job satisfaction among nursing Personnel working in selected healthcare and educational institutions by using unpaired ‘t’ test.

H1: Nursing Personnel working in educational institutions are more satisfied with job than the nursing personnel working at clinical sector at 0.05 level of significance.

 

Table No. 2 : Unpaired ‘t’ test to find out the level of job satisfaction among samples working at healthcare and educational institutions.                           n=100

Groups	Mean Difference	Standard Deviation Difference	Standard Error of Difference	Independent ‘t’ test
		(SDD)	(SEd)	Cal	Tab
Educational Sector	5.64	8.98	11.88	0.80	1.98
Health Care Sector

p≤0.05

 

Table no. 2 reveals that calculated ‘t’ value is 0.80, which is lesser than the tabulated ‘t’ value 1.98. Hence H1 is rejected. It indicates that, there is no significant statistical difference between level of job satisfaction among nursing personnel working at clinical and educational institutions at 0.05 level of significance.

 

Section III: Association between the level of Job satisfaction among nursing Personnel working in selected healthcare and educational institutions with their selected socio-demographic variables.

 

H₂: there will be statistical association between the level of Job satisfaction among nursing Personnel working in selected healthcare and with their selected socio-demographic variables.

 

The calculated chi-square value is less than the tabulated value. Hence H₂ was rejected. The socio-demographic variables has nothing to do with level of job satisfaction among the nursing personnel working in healthcare institutions.

 

H₃: there will be statistical association between the level of Job satisfaction among nursing Personnel working in selected educational sector and with their selected socio-demographic variables.

 

The calculated chi square value is less than the tabulated value. Hence H₃ was rejected. The socio-demographic variables has nothing to do with level of job satisfaction among the nursing personnel working in educational institutions.

 

CONCLUSIONS:

1.       The majority of subjects 23(46%) of the nursing personnel working in healthcare institutions are satisfied with their job whereas 28(56%) are satisfied with their job in educational institutions.

2.       There was no significant statistical difference found between the level of job satisfaction among the nursing personnel working in healthcare and educational institutions.

3.       There was no significant statistical difference found between the level of job satisfaction and selected socio-demographic variables among the nursing personnel working in healthcare institutions.

4.       There was no significant statistical difference found between the level of job satisfaction and selected socio-demographic variables among the nursing personnel working in educational institutions.

5.       The area of satisfaction was found high with area of relationship with superior and high dissatisfaction was found with social security scheme.

 

RECOMMENDATIONS:

1.       Similar studies can be conducted on larger samples so as to generalize the results.

2.       A qualitative studies can be done to explore the specific behaviours of nursing personnel with the same socio-demographic variables.

3.       There is also need to investigate the perceived attitude of management towards nursing faculty.

4.       A comparative study can be done to assess the level of job satisfaction of male and female nursing personnels.

 

REFERENCES:

1.        Nancy Sr. Principles and practices of nursing. 6^th ed. Indore. NR Publishing House;2011.p.2-15

2.        Potter, Perry. Fundamentals of Nursing. 6^th ed. Elsiever Publications. Newdelhi;2010.p.24

3.        Peter M, Anet G, Andrea L. Job satisfaction [cited on 2013 nov 11]. Available from URL:http://file///c:/users/compaq/desktop/my%20shared%20folder/I%20O%20Psychology%20%20job%20satisfaction.htm

4.        Brian H. what are the factors affecting job satisfaction. Available from URL:http://smallbussiness.chron.com/factors-affecting-job-satisfaction-20114.html

5.        Meghana R. Job satisfaction of nursing faculty in Bangalore. TNAI The Nursing Journal of India [online] 2011 vol 2. [cited on 2012 nov 12].36-9.

 

 

 

 

 

Received on 25.07.2018         Modified on 28.07.2018

Accepted on 02.08.2018      ©A&V Publications All right reserved